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FAQs

Frequently Asked Questions (FAQ)

SSL Certificates

What is an SSL certificate?

An SSL (Secure Sockets Layer) certificate is a digital certificate that provides authentication for a website and enables an encrypted connection. This helps protect sensitive information such as login credentials, payment details, and other personal data from being intercepted by malicious parties.

Why do I need an SSL certificate?

SSL certificates are essential for securing data transmitted between your website and its visitors. They help build trust with your users by ensuring that their information is safe. Additionally, search engines like Google prioritize websites with SSL certificates in their rankings.

How do I install an SSL certificate?

To install an SSL certificate, follow these steps:

  1. Purchase an SSL certificate from TrustHosty.
  2. Generate a Certificate Signing Request (CSR) from your server.
  3. Submit the CSR to TrustHosty.
  4. Download the issued SSL certificate and intermediate certificates.
  5. Install the SSL certificate on your server.
  6. Configure your server to use the installed SSL certificate.

What types of SSL certificates do you offer?

We offer various types of SSL certificates to meet your needs, including:

  • Domain Validation (DV) SSL Certificates
  • Organization Validation (OV) SSL Certificates
  • Extended Validation (EV) SSL Certificates
  • Wildcard SSL Certificates
  • Multi-Domain SSL Certificates

How long is an SSL certificate valid?

SSL certificates are typically valid for one to two years, depending on the certificate type and issuing authority. You will need to renew your SSL certificate before it expires to maintain secure connections.

Server Hosting

What types of server hosting do you offer?

TrustHosty offers a range of server hosting options, including:

  • Shared Hosting
  • Virtual Private Servers (VPS)
  • Dedicated Servers
  • Cloud Hosting

What is the difference between shared hosting and VPS?

Shared hosting involves multiple websites sharing the same server resources, making it a cost-effective option for small websites with low traffic. VPS hosting, on the other hand, provides dedicated resources to each user on a virtual server, offering more control, performance, and scalability.

How do I choose the right hosting plan?

Choosing the right hosting plan depends on your website's needs, such as traffic volume, resource requirements, and budget. Shared hosting is suitable for small websites, while VPS and dedicated servers are better for high-traffic websites and applications requiring more resources.

How do I set up my hosting account?

Setting up your hosting account with TrustHosty is simple:

  1. Sign up for a hosting plan that suits your needs.
  2. Complete the registration process and make the payment.
  3. Access your hosting control panel using the provided login details.
  4. Configure your domain, upload your website files, and set up any necessary databases and email accounts.

What support options are available?

TrustHosty offers various support options, including:

  • 24/7 customer support via email at info@trusthosty.com
  • Knowledge base and tutorials
  • Live chat support
  • Phone support for premium plans

Can I upgrade my hosting plan later?

Yes, you can upgrade your hosting plan at any time to accommodate your growing website needs. Contact our support team at info@trusthosty.com for assistance with upgrading your plan.