Refund Policy

Introduction

Welcome to TrustHosty! We value your satisfaction with our services. This refund policy outlines the conditions under which refunds will be provided. By using our services, you agree to the terms of this policy.

Refund Eligibility

Technical Errors

If you experience any technical errors with our services, you are eligible for a refund under the following conditions:

• You must request a refund within 7 days of the initial purchase. refund will be 9-15 days in Bussiness working days.
• The technical error must be verifiable and documented.
• Refunds will only be issued if the technical issue cannot be resolved by our support team.

Non-Technical Reasons

Refunds will not be issued for any non-technical reasons. This includes, but is not limited to:

• Change of mind
• Dissatisfaction with features
• User error or misconfiguration

Refund Process

1. Request Submission: To request a refund, please contact our support team at info@trusthosty.com within the eligible time frame.
2. Verification: Provide detailed information about the technical error you are experiencing. Our support team will verify the issue and attempt to resolve it.
3. Approval: If the technical issue cannot be resolved and the request meets the eligibility criteria, the refund will be approved.
4. Processing: Approved refunds will be processed within 7-10 business days. The refund will be issued to the original payment method used for the purchase.

Non-Refundable Services

Certain services and products are non-refundable. This includes:

• Domain name registrations
• Custom development work
• Any service explicitly stated as non-refundable at the time of purchase

Changes to This Refund Policy

TrustHosty reserves the right to update or change this refund policy at any time. Any changes will be posted on this page. You are advised to review this policy regularly for any updates.

If you have any questions about this refund policy, please contact us at info@trusthosty.com.